Charaka — Terms & Conditions

Last Updated: July 19, 2025

Important Notice

Charaka is not a replacement for professional medical or psychological care. If you are experiencing a mental health crisis, suicidal thoughts, or emotional distress, contact emergency services or a certified mental health professional immediately.

Startup Core Snapshot

Tagline: “Charaka — Your AI Mind Companion. Private. Ethical. Human-first.”

Vision: “We believe mental wellness should be personal — not mined.”

Promise: Sessions stay on your device’s encrypted local storage; we never centralize emotional data.

1. Overview

  • Charaka is an AI-powered mental wellness assistant built for reflection, self-awareness, and mood tracking.
  • The experience blends psychology, philosophy, and AI to guide emotional understanding while keeping privacy and ethics front and center.
  • Tagline: “Charaka — Your AI Mind Companion. Private. Ethical. Human-first.”
  • Vision: “We believe mental wellness should be personal — not mined.”

2. Data Privacy & Protection

  • Complete anonymity: we do not collect or process personally identifying information.
  • Conversations live only in your browser’s encrypted local storage — we have zero access.
  • Credentials only: email, username, and password hash (bcrypt) are stored in MongoDB strictly for authentication.
  • Certain responses use Google Gemini API. Prompts are sent securely under Google’s Privacy Policy; we do not retain those messages.
  • No centralized storage or analysis of your emotional data.
  • Minimal anonymized metrics (e.g., feature usage, error logs) may be captured with no personal identifiers to improve reliability.

3. Service Description

  • Charaka offers conversational guidance, mood and personality assessments, and reflective exercises.
  • It is not medical advice, therapy, or a diagnostic tool.
  • Available 24/7, though maintenance windows or outages may occur.
  • Models evolve for empathy and accuracy but may still produce mistakes or unsuitable suggestions.

4. User Responsibilities

  • Use Charaka solely for personal emotional reflection and wellbeing support.
  • For crises or if you feel unsafe, contact emergency services immediately—Charaka cannot intervene.
  • Users must be 18+, or have parental consent if younger.
  • Always consult licensed professionals for diagnosis, treatment, or medical advice.

5. Limitations & Disclaimers

  • Service is provided “as is” with no guarantees of accuracy, availability, or suitability.
  • AI-generated responses may be incomplete, incorrect, or inappropriate for certain situations.
  • Charaka, its founders, and affiliates are not liable for any damages arising from usage.
  • Uninterrupted access is not guaranteed; downtime may occur.

6. Contact & Policy Updates

  • Reach us at legal@charakan.com for legal, privacy, or support questions.
  • We may update these terms periodically; continuing to use Charaka signifies acceptance of the latest version.
  • Last Updated: July 19, 2025.

Emergency Resources

Crisis Text Line (US)

Text HOME to 741741

National Suicide Prevention Lifeline (US)

Dial 988

International Support

Contact your local mental health helpline or emergency number.

✅ Charaka operates under a privacy-first design: no cloud storage of conversations, no surveillance, just insight — not intrusion.